Finally got my denied dental claim paid after 5 months
Needed a crown on a cracked tooth. Dentist submitted the claim with xrays. Denied for "not medically necessary." A CRACKED TOOTH is not medically necessary?!
Appeal #1 denied. Appeal #2 denied with a different reason (said I hadnt met the "waiting period" even though Id had the plan for 2 years).
Filed a complaint with my state insurance department. Got a call from the insurance company within 10 days. Claim was approved and paid in full. The state complaint was what did it.
Takeaway: state insurance department complaints actually work. Companies dont want regulators looking at their denials.
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